(Optional) When I failed the exam, I had a strong sense of what caused the failure. Why do you think your results turned out this way?
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Ideally a first name and last initial. Or, maybe just your initials?
(Optional) Based on your rating, it looks like we were average or below average in your eyes. Besides what you may have already shared, what else could PBR have done to give you a 4-star or 5-star experience? Feel free to be brutally honest, and if you have any potential solutions on what could change then please include those as well.